New Owner Info
Welcome new owners (and anyone/everyone else) interested in learning from experienced Tesla owners. We've created this page to help new owners and to educate those interested in finding out more about owning a Tesla vehicle. If you can't find an answer to your question(s) here, please email us at the "Ask us a question" link below. We welcome any and all questions and are here to help. We offer New Owner On-Boarding Events (NOOB-E), a link to a familiarization manual, (the "Co-pilot manual",) and you can also ask us a question via email. We welcome all questions and try to respond quickly.
Would you like a one-on-one session with an experienced owner? to request a meeting.
New Owner On-Boarding Events (NOOB-E)
Our New Owner On-Boarding Events (NOOB-E) are events where experienced owners come out to offer their time and expertise to help new owners. The help can come in the form of answering questions or sitting in the new owner's Tesla and walking them through setting up or customizing various settings or features. Lately we have been hosting these events concurrent with our Charger Chats. Check out our Event Calendar to find our next one.
Though Tesla’s user interface is pretty straightforward, the internet provides tons of data and videos, and the owner’s manual is full of great information, there are always situations where finding the answer isn’t quite so simple. We're here to help with that as well.
A Great starting point is the Co-pilot manual. This "manual" was put together by a bunch of seasoned owners, many from the TMC forums. It has since evolved and been updated by members from numerous clubs around the world. The document is maintained and posted by the NorCal/Reno Owners Club and shared out to all other clubs. Click on the "Co-pilot manual" button below to check it out.Co-pilot manual
Still have questions?
If you still have a question, (or more,) please email us by clicking on "Ask us a question" below and sending us an email. We're always happy to help.
Ready to buy a Tesla product?
Ready to buy, go to Tesla.com to place your order for a vehicle or solar products.
To take advantage of the latest Tesla Referral Program, to request a Referral Link to place your order.